Hey team, our elves have tried to answer the questions here that you might have about the project. If you can't find the answer, please try asking it on the Wellington, Auckland, or Taranaki Facebook pages first, if you don't have any luck, send us an email from the Contact page and we'll get back to you as soon as we can.

Do I need to be able to get the present to a school during office hours?

Yes, please plan for this when you sign up. If something happens and you end up not being able to do this, we have a volunteer pick up system in place, but this will be limited and depending on how many volunteers we get signing up, there might not be anyone in your area.

How does it work?

That's a big, long question. Here's a medium length video to try and answer it with:

And here's a picture:

How should I label the box?

Please print out the label we've sent to your account when you log in (through the link our Email Elves sent you). Otherwise, our elves can have a really hard time making sure it gets to the right school, and the right kid. And we don't want them to miss out! There's a barcode on the label which is how we ensure it's been delivered.

Does it have to be in a Shoebox?

A regular shoebox size is a good guideline but it doesn't have to be an actual shoebox - anything much bigger takes up a lot of space and is harder to stack. So please stick to the size guidelines if you can.

How much should I spend?

Good question, there's no hard and fast rule - aim for around $20 - $50 if you can 🙂

What schools are taking part?

There's over 30 schools involved, so I won't list them all here 🙂 Send Pera an email on wellingtonshoeboxchristmas@gmail.com if you're wondering about a particular school.

What kind of things should I put in the present?

There aren't many rules about the shoeboxes - just a few guidelines.

Firstly, if your child came with 'interests' then use these as a guide.

Secondly, the present has to be awesome 🙂 Aim for around $20 - $40 spent, no food ideally (in case it spoils), remember to put the present in a box so it doesn't get damaged, the wrap the box. If you've got a few little presents inside, you can wrap each present individually inside the bigger box too if you like, up to you! And please remember to not assume anything or be too personal in any note you feel like writing - keep to the standard Merry Christmas messages and wishes please.

Do you need help/volunteers?

There's always a lot to do, and many hands make tall piles of presents 🙂

This year we will need volunteer drivers, Pera will put a call-out for helpers on Facebook if and when he needs them.

When will signups open?

Once the volunteer sled drivers are signed up and we have the software systems finished! We'll post it on our Facebook page letting you know once signups open.

Women's Refuge - where do we drop these presents off?

DHL in Rongotai, or ask a volunteer to pick it up and drop off there.

The address is: Cnr Freight & Stewart Duff Dr, Rongotai, Wellington 6022.

Why don't we get the child's name this year?

We want to keep the children as safe as we can, and because you will be dropping the present off directly at the school, we don't think sharing this is appropriate. Each of the schools has a list which they will match the number to child with.

I don't have Facebook

You can email Pera on pera@shoeboxchristmas.co.nz and he will send you the link for sign up.

My child doesn't have initials - they're called 'New Entrant' - why?

Some of the schools have added the number of children they know are starting at the school between now and Christmas, so that they don't go without - please just print out the label and the school will make sure it gets to the right child 🙂

Why doesn't my child have any interests listed?

Not all of the schools were able to collect the interests for all of the children. If you received one of these children, please check out our Shoebox Christmas shop where we've arranged things by age and gender to help (and the money goes towards helping fund the project costs). Or ask on the Facebook page 🙂